Return & Refund Policy

Due to the personal-care and hygienic nature of our products, all sales are final.

Health Is Luxury does not accept returns or exchanges on soaps, body-care products, or other personal-use items once an order has been shipped. This policy helps us maintain the quality, safety, and integrity of every product we provide.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery.

Include:

• Your order number

• A description of the issue

• Clear photographs of the product and packaging, when applicable

Once the issue is reviewed, Health Is Luxury may provide a replacement, refund, or other appropriate resolution at our discretion.

Order Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has entered fulfillment or has been shipped, it cannot be canceled.

Shipping Issues

Health Is Luxury is not responsible for delays caused by the shipping carrier, weather, incorrect customer-provided addresses, or other circumstances outside of our control.

If a package is returned to us because an incorrect or incomplete shipping address was provided, additional shipping charges may apply before the order can be resent.

Final Sale

Except in cases involving a damaged, defective, or incorrect order, all purchases from Health Is Luxury are final and non-returnable.

By completing a purchase through Health Is Luxury, you acknowledge and agree to this Return & Refund Policy.

Health Is Luxury
Health Is the Luxury.